Question 1

What is MyMathsHero?

Accepted Answer

MyMathsHero is an online maths learning platform designed for Australian primary school children from Prep to Year 6. Children receive personalised maths practice created by Hero, our friendly maths partner, who helps identify strengths, target areas for improvement, and provide step-by-step guidance whenever children need support.

Question 2

Who is Hero?

Accepted Answer

Hero is your child's personal maths partner. Unlike traditional maths programs that present the same questions to every student, Hero creates personalised learning tasks based on your child's progress, confidence, strengths and learning needs. Hero encourages children, provides hints when they get stuck, celebrates achievements and helps build confidence with every session.

Question 3

Which year levels does MyMathsHero support?

Accepted Answer

MyMathsHero is designed for Australian children in Prep, Year 1, Year 2, Year 3, Year 4, Year 5 and Year 6. The platform adapts to each child's learning level, helping them build confidence while working through age-appropriate maths concepts.

Question 4

Is MyMathsHero aligned with the Australian Curriculum?

Accepted Answer

Yes. Our maths content is designed to align with the Australian Curriculum, helping children practise the key concepts they learn at school.

Question 5

How does Hero personalise learning?

Accepted Answer

Every child learns differently. Hero analyses your child's answers to understand strengths, areas needing improvement, learning patterns, confidence levels and progress over time. Using this information, Hero creates personalised daily learning tasks designed to help your child improve at their own pace.

Question 6

How long should my child use MyMathsHero each day?

Accepted Answer

Most children benefit from 10–20 minutes of regular practice. Hero creates manageable daily learning tasks that are designed to fit around school, homework and family life. Consistency is more important than long study sessions.

Question 7

Can my child choose their own maths topics?

Accepted Answer

Yes. Each session begins with a personalised Hero Task that focuses on the skills your child needs most. Once the Hero Task is completed, children can explore additional maths categories, practise favourite topics or continue building their skills while earning rewards.

Question 8

How does the reward system work?

Accepted Answer

Children earn coins by answering maths questions correctly and completing their Hero Tasks. Coins can then be used to unlock fun, child-friendly games inside MyMathsHero. Learning always comes first, ensuring children stay motivated while developing positive study habits.

Question 9

What happens if my child gets stuck?

Accepted Answer

Hero is there to help. Instead of simply showing the answer, Hero provides hints and step-by-step explanations that help children understand the problem and build confidence. Our goal is to encourage learning rather than guessing.

Question 10

Will my child receive the same questions every day?

Accepted Answer

No. Hero continuously adapts learning based on your child's progress. As your child improves, Hero adjusts future tasks to keep learning engaging, challenging and personalised.

Question 11

Can I track my child's progress?

Accepted Answer

Yes. Parents receive progress reports showing completed learning tasks, strengths, areas needing extra practice, learning trends, consistency and achievements. This makes it easy to stay involved in your child's learning journey.

Question 12

Is MyMathsHero suitable for children who struggle with maths?

Accepted Answer

Absolutely. Many children lose confidence because they don't receive support at the moment they become stuck. Hero is designed to provide encouragement, personalised guidance and manageable learning goals that help children rebuild confidence one step at a time.

Question 13

Is MyMathsHero suitable for advanced learners?

Accepted Answer

Yes. Hero adjusts the level of challenge based on each child's ability, allowing confident learners to continue progressing while remaining engaged.

Question 14

Does MyMathsHero replace school or tutoring?

Accepted Answer

No. MyMathsHero is designed to support classroom learning, homework and tutoring. It provides additional personalised practice that helps children reinforce the concepts they are learning at school.

Question 15

Is MyMathsHero safe for children?

Accepted Answer

Yes. Child safety is a priority. MyMathsHero is designed as a safe learning environment. There are no public chat features and children cannot communicate freely with other users. Features such as Hero Speed Challenge focus on friendly maths competition without messaging or social interaction.

Question 16

Can children compete against each other?

Accepted Answer

Yes. Children can participate in Hero Speed Challenge, a timed maths competition against other students. There is no chat or messaging, helping keep the experience focused on learning, speed and accuracy.

Question 17

Can I use MyMathsHero on multiple devices?

Accepted Answer

Yes. MyMathsHero is designed to work across supported computers, tablets and mobile devices, allowing children to continue learning wherever they are.

Question 18

Is there a free trial?

Accepted Answer

Yes. Both plans come with a two-week free trial. We take your payment details up front, but you can cancel any time before the trial ends and you will not be charged.

Question 19

How much does MyMathsHero cost?

Accepted Answer

Two simple monthly plans: Standard at $14.99/month and Premium (with the Ask Hero) at $19.99/month. Both are flat prices that don’t change over time, and you can cancel anytime.

Question 20

Will English be available?

Accepted Answer

Yes. MyMathsHero is the first subject being launched. Our long-term vision is to expand into English learning through MyEnglishHero, giving families access to personalised learning across multiple subjects.

Question 21

How do I get started?

Accepted Answer

Tap Get Started, create your parent account, choose your plan and start your free trial. You'll receive your child's login (username and PIN) to use in the MyMathsHero app on their device.

Everything you need to know about MyMathsHero

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